DAY 2:  Thursday. October 22, 2009
       
REGISTRATION/BREAKFAST:    7am to 8.30am

SESSION 9
GENERAL SESSION:              9am-10.15am
HR's Critical Role in Challenging Times
Workplace Application:  This session will identify key actions you can take to engage senior management in addressing the challenges resulting from a difficult economy, support employees during organizational changes and focus the organization on preparing for the future.

HR can have a real impact when employees and employers are battered by the downturn in the economy.  Senior managers look to HR to provide early input, identify trends and mitigation plans, and coach managers to respond effectively to difficult situations.  You are in a unique position to identify many of the challenges and determine strategies to minimize the impact.  These include communication plans that keep employees informed, providing benefits that address employee needs during an economic downturn, alternatives to layoffs that retain employees, implementing layoffs to minimize negative impacts on remaining employees, recruiting strategies for difficult to fill positions, and planning for the economic recovery.

Moderator: Mr. William Kojo Amoabeng-Senior Human Resource Officer, Central African Gold, Ghana Ltd
1. Folake Adeniyi-Adeleye-Consultant Intheinterim Africa
2. Margaret I. Omovbude | Performance Improvement Unit PricewaterhouseCoopers Nigeria | Lagos
3. Dele Aloko-HR Services Manager, Shell Petroleum Development Company of Nigeria Limited

NETWORKING 10.15am to 10.30am

SESSION 10
Concurrent Session:              10.30am-11.45am
Training & Development Best Practice—Developing a High-Performance Corporate Culture
Workplace Application: This presentation will provide insights into how to maximize your return on investment in training.

In the era of globalization and the multi-national corporation, creating a high-performing corporate culture is increasingly more important and more complex. This presentation will demonstrate how companies strategically used training to develop its corporate culture.

Presented by Susan Cane. President, Susan Cane Inc. Massachusetts USA

SESSION 11
Concurrent Session:              10.30am-11.45am
Innovate or Perish! 10 Tips To Improve Your HR Processes
Workplace Application: This session will show you how to use creative problem-solving techniques to improve HR processes.

If you are not changing, you are dying. Are you stuck in your comfort zone or are you challenging the system? Do you ask why on a daily basis? This thought-provoking session will inspire you to challenge the way you think about business and the HR function. You will learn easy ways to improve your HR practices and processes.

Presented by Abba Aliyu- Head Human Resources- Aso Savings and Loans PLC. Abuja, Nigeria
LUNCH 12pm -1pm

SESSION 12
Concurrent Session:   1pm-2.15pm

Outsourcing: Moving From Doing Service Delivery to Managing Service Providers

Making the decision to outsource HR Services is just the beginning of a journey. From finding the right partner to be an extension of your organization, to making sure you are strategically aligned on all aspects of service delivery – this is no easy task. Accountability for quality HR services still remains, however the management challenge has shifted. Delivering the strategic value of your outsourcing solution will be most successful if planned holistically and with a view toward long term value for your employees. Implications include educating your internal organization, assessing the future competency requirements of your staff, and striking the right metrics for ongoing success with your provider. Come and interact with HR Practitioners with outsourcing experience.

Presented by Mrs Vida Botwe and Mrs Millicent Orhin. HR Manager and Assistant HR Manager- ACS-BPS – Ghana

SESSION 13
Concurrent Session:   1pm-2.15pm

Become a Talent Magnet: How To Entice, Endear and Engage Unique Talents
Workplace Application: This session will help you to leverage your recruitment efforts by more effectively attracting talented workers including African Diaspora.

In this high-content, high-participation session, the presenter offers out-of-the-box methods to attract top talent without breaking the bank. Take away practical tools and ideas to persuade the best candidates to CHOOSE your company, learn the secrets to crafting a job posting that gets results, develop a career web page that sizzles and produce a recruitment video that hooks prospects right away. This session will also look into strategies for identifying and attracting African Diaspora.

Presented by Dr. Esi Ansah-Assistant Professor- Ashesi University Ghana

NETWORKING   2.15pm-2.30pm


SESSION 14
Concurrent Session: 2.30pm-3.45pm
So, How Am I Doing? The Power of Performance Feedback

Workplace Application: This program presents a powerful performance feedback process.
Employees work for more than pay—they work for the praise of their managers. This manager/employee connection is critical in both building rapport and creating a positive environment to provide employee coaching, education and performance feedback. Learning the fundamentals of effective performance feedback insures that the feedback event is meaningful, constructive and builds a stronger connection between employee and manager.

Presented by Josephine Dokua Ami Narh- Bank of Ghana

SESSION 15
Concurrent Session:              2.30pm-3.45pm
Technology Meets HR: Selection and Justifying the Right Solution
Workplace Application: This session will show you how to write an effective business case that justifies a technology investment in your decision makers.

The right use of technology can help free you from administrivia, allowing you to focus on your organization’s strategic goals. This session will give you a framework for selecting the right technical solution, and then show how to justify the investment to your decision maker. Discover the structure of a business case, explore your own needs to support HR, and learn why technology is important to today’s HR professional.

Presenter: Aruosa Osemwegie, Aruosa Osemwegie, Deputy Head, Recruitment & Contract Service Management at Guaranty Trust Bank Plc, Nigeria

      
Conference Debrief:              3.45pm-4.30pm

NETWORKING:                         4.30PM-6PM
 

DAY 3:  Friday. October 23, 2009

POST CONFERENCE WORKSHOP
Limited Seating; Pre-Registratoin Required-Register Now.
Only 15 Seats Currently Available

Building Better Teams

Facilitators:
Susan Cane. President, Susan Cane Inc. Massachusetts USA
Victor Madubuko, PHR. Chief Executive Officer, CareerNation USA

BREAKFAST:    7am to 8.30am

9am to 1pm
Teams have become a principle building block of successful organizations. This one-day workshop is a basic course for team leaders and team members, designed to focus on the characteristics of an effective team player and the elements of an effective team. You will leave the workshop with plans for your personal development as a team player and ideas for developing your back-home team.
A critical element of this workshop is the Glen Parker Team Player Survey (PTPS), an 18 item self-assessment instrument that will help you identify your primary team player style, help you increase your personal effectiveness in team situations, and help you effectively develop your group into a high performing team

Workshop topics:

• The PTPS will give you useful feedback about your team player style.
• Identify ways you will want to change to improve your team player style.
• Better understand and appreciate differences among team members.
• Identify those ways your team must improve to be more effective.
• Develop an action plan for those improvements.

Course Outline

• Your team player style
• The strengths of each style
• The challenges for each style
• Establishing team norms
• Building team trust
• Working through the stages of team development
• Communication skills

What’s Included?

• Instruction by an expert facilitator
• Specialized manual and course materials
• Personalized certificate of completion